
Question: Can I legally “fax” a three-day notice to pay rent or quit to my tenant at his work?
Answer: California law specifically identifies the legal methods of service of process for a legal notice. The methods are personal service, post and mail and substituted service. Faxing a copy is not a valid service and is not recommended. If the tenant actually receives the notice, however, there is case law to support the claim that if there is actual service, the method of service is irrelevant.
Question: I am an owner of several small apartment buildings. What legal responsibility and liability does an owner have for changing locks when changing tenants?
Answer: An owner or manager of rental property is held to the same standard of care that would be required by a reasonable and prudent owner or manager in like circumstances. In other words, if one of your residents claims they were robbed or injured by someone who had a key to their apartment, they could claim you were responsible. They could prevail in court if the trier of fact believed that a reasonably prudent owner/manager would have changed the locks when the former resident vacated the rental unit.
Question: I have been asked by another property manager if a former tenant of mine caused any problems and if I would rent to him again. I suspected that he was a drug dealer or at least a drug user but I cannot prove it. What can I tell her?
Answer: If you are unsure, you should remain silent. From a legal point of view, it is always safest to say nothing. However, if you choose to do so, you should only reveal information, if any, that you know to be true and can be documented. When making a recommendation, you are always running the risk that the person you are referring to believes you are defaming their good name. Making timely notes of what you said and who you spoke to, will be valuable if you are questioned about the conversation in the future. Discuss only facts that pertain to compliance with your lease or rental agreement.

